Help

How do I report pesky bugs?

Blog's new beta is still squeaky at the joints, so you may encounter some pesky little bugs once in a while. When this happens, quietly mutter "Bah humbug!" under your breath, then send us a bug report at webmaster@litefm.com.my and we'll be happy to pounce on it. Here's what we need to know:

  1. Which browser were you using when you encountered the bug? Do note the browser version as well, for instance, "FireFox 1.5.0.3".
  2. A description of the events surrounding the bug - what happened/didn't happen, what were you trying to log, which links did you click?
  3. If something looks odd or out of place, please attach a screenshot of the incriminating evidence. Here's how you can get those screenshots:
    For Windows:
    • Press Alt + Print screen. This should grab the screenshot.
    • Open Paint, then save it and attach it to your email.
    For MAC:
    • Use these nifty shortcut keys: Shift+Command+3 for full screenshots, or Shift+Command+4 to select and crop your screenshot. Your screenshots will be automatically saved to your desktop.
    • Attach the screenshot to your email.
  4. That's all! Reporting bugs help us help you, so here's a big thank you in advance! There's nothing quite as rewarding as the 'you spot, we squash' relationship.